Two-Step Verification of UP Email Accounts

We have just been informed that the UP ITDC, in compliance with the UP System's Memorandum No. TJH 2019-07A (dated February 13, 2019), is now implementing the two-step verification of UP email accounts.

The relevant item in the memorandum reads: "UP ITDC as well as CU IT offices are again reminded to act with all due and deliberate speed in ensuring that the University will be able to comply at the soonest time possible with the requirement that all who access personal data online must do so through a secure encrypted link and use multi-factor authentication."

Warning about Phishing email

Please be informed that the attached snapshot of an email asking you to update your email account is a phishing attack. Phishing is an attempt to obtain sensitive information by disguising as a trustworthy entity in an electronic communication for malicious reasons. Here's a quick step-by-step on how to identify a phishing mail:

1. Check the identity of the sender - the sender is disguised as but the email address domain used is not affiliated to the university.

IPv6 is the future of Internet and UP Manila is ready for it

Communications done locally and globally through a network via computers require the usage of Internet Protocol (IP) Address. With the impending depletion of IP version 4 (IPv4) which only has about 4 billion plus addresses, IP version 6 (IPv6) is now the next big thing. Known big sites such as Yahoo and Google are now IPv6 capable and experts are expecting v6 traffic to exponentially grow in the coming years.


Internet Downtime

UP Manila and PGH
Thursday, October 12, 2017 - 10:15 to Friday, October 13, 2017 - 09:45
Fiber link to Converge was deliberately cut (outside UPM premise)

* The IMS Network Team immediately reported the problem to ISP around 10:50 AM of October 11, 2017
* On-site support was provided by the ISP to check the fiber line around 2:20 PM of October 11, 2017
* Around 3:00 PM, they were able to identify that the link was cut almost half kilometer away from the Computer Center
* From that point, troubleshooting was done outside the UP Manila premise
* As a solution, they did a fiber re-route which was done for 16 hours
* At 9:50 AM of October 13, 2017 the connection is restored.

UP Manila Network Security Appliance Upgrade and Migration

Our firewall and network security hardware upgrade and migration last Saturday August 20, 2016 has been completed. We are currently observing and monitoring possible migration and upgrade impact/s in the UP Manila network including PGH.

If you are experiencing network-related problems, please let us know via IMS hotlines at 5262265/5264193 or via email at

UPDATE (08/23/2016)
IMS has already resolved the network issues related to our Network Security Appliance upgrade and migration.
If you are still experiencing network-related problems, please let us know via IMS hotlines at 5262265/5264193 or via email at
Thank you for your patience and understanding.

Free Resource: Lucid Chart for Education - Intuitive diagramming for visual learning

Lucid Chart is a free tool for visual communication.
"Lucidchart helps students and educators make diagrams that are useful in the classroom,
like flowcharts, mind maps, UML diagrams, and venn diagrams"

Links and tutorials:
Comprehensive Guide Resources Page -
Lucidchart Educational Homepage -

Thanks to Dr. Alvina Pauline Santiago for the information on Lucid Chart.

Is your email password like a decade old?

In this age of the Internet, security of online accounts is a must. One such very important type of account is email.

So the question is: Is your email account secure? There are many ways to discuss this but this article delves into one thing -- email password.

Let's take a password security test. Answer the following questions:

How Do I Send Email Using a Different Address?

There may be times when you have to communicate with others on behalf of your office or a group, thus, using your office's or group's email address. You have to configure your email account to make this work. But before you do this, make sure that you are part of the office's or group's mailing list. Check with the head of office or the IMS.

With your Gmail application open (via a web browser), you will see an engine-like or gear icon (at the upper right corner of the application. Click on the icon. And then click on “Settings”. (See Illustration 1)


What is USB 3.0? How do I know whether my computer supports it?

USB 3.0 denotes a better user experience in terms of transfer of data using USB devices. Wikipedia says: "USB 3.0 is the third major version of the Universal Serial Bus (USB) standard for computer connectivity. Among other improvements, USB 3.0 adds a new transfer mode called "SuperSpeed" (SS), capable of transferring data at up to 5 Gbit/s (625 MB/s), which is more than ten times as fast as the 480 Mbit/s (60 MB/s) high speed of USB 2.0."

So when you buy a new computer, make sure that it has at least one USB 3.0 port.

USB 3.0 image care of

New UPM officials visit the IMS

The new officials of UP Manila visited the IMS last November 3, 2014. Visiting the office were Chancellor Carmencita D. Padilla, Vice-Chancellor for Administration Arlene A. Santiago, Vice-Chancellor for Planning and Development Michael L. Tee, and Vice-Chancellor for Academic Affairs Nymia Pimentel-Simbulan.

The officials were first toured around the new home of the IMS. Then, later, they met with the new IMS Director Prof. Ariel S. Betan.

Subscribe to Information Management Service - UP Manila RSS