UPM Intranet/internet Downtime

Who/Where: 
UPM System including PGH
When: 
Tuesday, October 2, 2012 - 10:30 to 11:00
Why: 
DNS Problem (Silangan server)
Account: 

1. I found out that there is a problem in our Domain Name Server because browsers could not resolve any domain name.
2. I informed Dong and Sir Jay.
3. They restart the /etc/init.d/bind9 file.
4. All connection have been restored.