Internet Connection downtime

Who/Where: 
Property and Supply Office, CAS-EIDR and CAMP CTS
When: 
Monday, June 18, 2018 - 11:30 to 13:30
Why: 
No Power supply
Account: 

- We received a call from PSO reporting that they don't have an Internet connection

- Upon remote checking, the problem originates in Damian Hall where the PSO, CAS-EIDR and CAMP CTS are directly connected

- We physically checked the location of the switch in Damian Hall which currently undergoes renovation

- The power supply cable was accidentally cut by the contractor

- As soon as the contractor fixed the power supply, the connection to affected offices is back to normal