Connection Downtime

Who/Where: 
College of Medicine
When: 
Monday, April 1, 2013 - 08:00 to 15:00
Why: 
Fiber Optic Problem
Account: 

* Jorge informed me about their connection problem around 2PM
* I could not access the cisco switch of CM
* I found out that one of the core is not properly terminated
* I looked for a spare FO core to re-establish the connection
* Will inform the TSI Personnel for the re-termination of the defective core